Appointments

How To Request An Appointment

You can request an appointment in the following ways:

Appointment Booking Information To See A Doctor

Our aim is to ensure that all patients who want an appointment can get one within 24/48 hours. To achieve this aim, we allow a limited number of pre-bookable appointments for each GP session (these can be booked up to 4 weeks in advance subject to availability), the rest of the appointments are then free to be booked on the day. For on the day appointments please call the surgery at 08:00 for the morning appointments.

Each patient is allocated a 10 minute slot, please note this may not be enough time to discuss more than one problem and you may be asked to rebook another appointment.

Please note that if you are more than 10 minutes late, you will not be seen and will be required to book another appointment.

Appointment Booking Information For The Nurse

All appointments are booked in advance, no appointments are available on the day. It is advisable to call outside of the busy times to avoid delay on the phone.

Making Appointments Online

To use this service you will need to complete the Register for Online Services form. One form of photographic identification is required.

If you have already registered for this service you can book an appointment with Patient Access.

Telephone Triage

If you need advice from a doctor or a nurse, the receptionist will take your details along with your contact number and mark them as a telephone triage on the appointment screen.

The doctor/nurse will contact you as soon as possible. Emergencies will be dealt with as soon as possible at all times. Please note that the receptionist will need to know the reason for the telephone advice call.

Please make sure that you keep your phone with you at all times and are readily available when the doctor/nurse contacts you.

You can also obtain advice from pharmacists. Pregnant women can obtain advice from their midwives. If you are under the care of a consultant for ongoing issues contact the consultant/their secretary.

Cancellations

If you cannot attend an appointment for any reason, please inform us as soon as possible in order for us to give the slot to someone else.

Appointments can be cancelled using our Cancel an Appointment triage.