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BBC Health News
East Kent Trust: Hospital baby deaths 'could have been prevented'
23 Jan 2020 04:59
At least seven babies have died since 2016 at East Kent NHS Foundation Trust, a BBC investigation finds.
Coronavirus: Wuhan to shut public transport over outbreak
22 Jan 2020 23:40
Wuhan, a city of eleven million, is to temporarily shut public transport amid the outbreak.
Scientists discover 'why stress turns hair white'
22 Jan 2020 19:36
Acute stress damages stem cells that control hair and skin colour, a study suggests.
One in four children 'has too little sleep'
23 Jan 2020 01:07
A lack of rest leaves youngsters unable to focus at school, a World Health Organization study says.
Whorlton Hall abuse: Care watchdog wrong not to publish critical 2015 report
22 Jan 2020 15:57
An unpublished report on a hospital for vulnerable adults could have prevented abuse, a review finds.
Dementia patients being 'dumped in hospital'
22 Jan 2020 00:09
One in 10 dementia patients spends over a month in hospital after being admitted as an emergency.
If you are unable to keep your appointment, please inform us early as we can offer this appointment to someone else.
If you are unsure of any aspect of your care, please ask for clarification.
Please inform your doctor or a nurse of any significant family history that may have a bearing on your treatment/care.
Please keep the practice up to date with changes to your name and/or address and/or telephone number. If you have a mobile number, please give it to reception as we will be able to remind you of any appointments you have at the surgery (see practice notice board) and involve you in our health promotions.
Please remember that an appointment is for one person only.
We expect you to be courteous and respectful to doctors and practice staff. We employ a zero tolerance policy in this practice as set down by the NHS. If there is an incident of threatening or violent behaviour, the practice will seek to have the immediate removal of the patient from the practice. This will possibly impact on your future ability to freely register with another GP.
We appreciate patient involvement and welcome suggestions of ways we can improve our services (polite suggestions only). If you are interested in joining our Patients Participation Group, please give your details to the receptionist who will pass them on to the Practice Manager.
Your rights to confidentiality are paramount and we adhere to the Data Protection Act which states that: all information which has been obtained shall be adequate, relevant and used for the purpose for which it is held; all personal data held shall be accurate and where necessary kept up to date and surrounded by proper security.
To improve the services that we and the Health Authority provide to patients, the contents of your health records may be used in an anonymous form during clinical audits. If you do not wish your records to be included in any way not relating directly to your health, please notify your GP or the Practice Manager who will ensure that your request is documented in your records. If you require further information please discuss with a
or the Practice Manager.
The practice shall provide each individual the right to access data held about them, and where appropriate, to have the data corrected or deleted. To obtain access to personal data, the patient must apply in writing to either the GP or Practice Manager allowing up to 40 days for a response and there will be a charge for supplying information.
Your religious and cultural beliefs will be respected.
You will be treated in a friendly and courteous manner whenever you telephone or visit the surgery.