Skip To Content
0208 316 5472
Increase Font Size
Decrease Font Size
Reset Font Size
Show Main Menu
octors & Staff
Show Side Menu
Vision Patient Services
Interprerting and Translation Services
P Access Hubs
ld Protection Procedure
Clinics and Services
Protected Learning Time
Out of Hours
alk in Service
Common Health Questions
Conditions A to Z
BBC Health News
Cancer research: Scientists seek clues to how disease 'is born'
21 Oct 2019 01:32
Cancer researchers from the UK and US are teaming up to search for the very earliest signs of cancer.
Air pollution 'triggers hundreds more heart attacks and strokes'
21 Oct 2019 07:05
People also suffer more strokes and asthma attacks on days when air quality is poor, academics say.
Fat found in overweight people's lungs
18 Oct 2019 03:18
The findings could explain why being overweight or obese increases asthma risk, researchers say.
Miscarriages: Calls for better care for women in Wales
19 Oct 2019 00:29
Women who have experienced multiple losses say there is not enough support in Wales.
Suspected mumps among south Wales university students
18 Oct 2019 01:38
Public Health Wales says it is investigating at least 28 possible cases of the virus.
Baby Niamh Williams' wait for Cardiff hospital bed 'horrific'
18 Oct 2019 15:33
Niamh Williams has been waiting for a specialised assessment since her birth on 1 October.
If you are unable to keep your appointment, please inform us early as we can offer this appointment to someone else.
If you are unsure of any aspect of your care, please ask for clarification.
Please inform your doctor or a nurse of any significant family history that may have a bearing on your treatment/care.
Please keep the practice up to date with changes to your name and/or address and/or telephone number. If you have a mobile number, please give it to reception as we will be able to remind you of any appointments you have at the surgery (see practice notice board) and involve you in our health promotions.
Please remember that an appointment is for one person only.
We expect you to be courteous and respectful to doctors and practice staff. We employ a zero tolerance policy in this practice as set down by the NHS. If there is an incident of threatening or violent behaviour, the practice will seek to have the immediate removal of the patient from the practice. This will possibly impact on your future ability to freely register with another GP.
We appreciate patient involvement and welcome suggestions of ways we can improve our services (polite suggestions only). If you are interested in joining our Patients Participation Group, please give your details to the receptionist who will pass them on to the Practice Manager.
Your rights to confidentiality are paramount and we adhere to the Data Protection Act which states that: all information which has been obtained shall be adequate, relevant and used for the purpose for which it is held; all personal data held shall be accurate and where necessary kept up to date and surrounded by proper security.
To improve the services that we and the Health Authority provide to patients, the contents of your health records may be used in an anonymous form during clinical audits. If you do not wish your records to be included in any way not relating directly to your health, please notify your GP or the Practice Manager who will ensure that your request is documented in your records. If you require further information please discuss with a
or the Practice Manager.
The practice shall provide each individual the right to access data held about them, and where appropriate, to have the data corrected or deleted. To obtain access to personal data, the patient must apply in writing to either the GP or Practice Manager allowing up to 40 days for a response and there will be a charge for supplying information.
Your religious and cultural beliefs will be respected.
You will be treated in a friendly and courteous manner whenever you telephone or visit the surgery.